Kutch Handicrafts respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights.

Information we collect

• Information you provide directly: name, email, phone number, shipping address, billing address, payment details (handled by our payment processors), and any messages you send us (for orders, returns, custom requests).

• Information collected automatically: device and browser information, IP address, pages visited, and cookies used to improve the site experience.

• Order history: items purchased, order dates, and communication related to orders.

How we use your information 

• To process and fulfill orders, manage payments, shipments and returns.

• To send order confirmations, shipping updates, and customer service messages.

• To improve our website and product offerings, and for fraud prevention and security.

• To send marketing communications if you opt in (promotions, new product announcements). You can unsubscribe from marketing at any time.

Sharing your information
We will never sell your personal data. We may share necessary information with trusted third parties to operate our business, including:

• Payment processors (for secure payment handling)

• Shipping carriers (for order delivery and tracking)

• Service providers (email delivery services, analytics providers, hosting)
  These parties process data only for providing services to us and are obligated to keep data secure.

Cookies and tracking 

We use cookies and similar technologies to provide and improve our services, remember preferences, and analyze traffic. You can manage cookie preferences in your browser. Disabling certain cookies may affect site functionality.

Security
We take reasonable administrative and technical steps to protect your information. However no method of transmission or storage is 100% secure. If you suspect a breach, contact us immediately at Email

Data retention
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you request deletion and there is no legal retention requirement, we will remove your personal data from active systems.

Your rights
Depending on your country, you may have the right to access, correct, or delete your personal information, object to or restrict processing, and request a copy of your data. To exercise these rights, contact Email. We will respond according to applicable law. 

Children’s privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will promptly delete it.

Third-party links
Our site may contain links to third-party sites. We are not responsible for the privacy practices of external sites. Please review their privacy policies when you leave our site.

Changes to this policy
We may update this policy occasionally. The date of last update will be shown on this page. Continued use of our site after changes means you accept the updated policy. 

Contact about privacy
If you have questions or requests related to privacy, email.